v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 4, “Parts listing, System x3250 M3 Types 4251, 4252, and 4261,” on page 119 to determinewhich components are customer replaceable units (CRU) and which components are field replaceableunits (FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.DHCP setting changed to by user%1.(%1 = user ID)Info A user has changed theDHCP mode.No action; information only.IMM: Configuration %1 restoredfrom a configuration file by user %2.(%1 = CIM_ConfigurationData.ConfigurationName; %2 = user ID)Info A user has restored the IMMconfiguration by importing aconfiguration file.No action; information only.Watchdog %1 Screen CaptureOccurred.(%1 = OS Watchdog or LoaderWatchdog)Error An operating-system errorhas occurred, and the screencapture was successful.a. Reconfigure the watchdogtimer to a higher value.b. Make sure that the IMMEthernet over USB interface isenabled.c. Reinstall the RNDIS orcdc_ether device driver for theoperating system.d. Disable the watchdog.e. Check the integrity of theinstalled operating system.Watchdog %1 Failed to CaptureScreen.(%1 = OS Watchdog or LoaderWatchdog)Error An operating-system errorhas occurred, and the screencapture failed.a. Reconfigure the watchdogtimer to a higher value.b. Make sure that the IMMEthernet over USB interface isenabled.c. Reinstall the RNDIS orcdc_ether device driver for theoperating system.d. Disable the watchdog.e. Check the integrity of theinstalled operating system.f. Update the IMM firmware.Important: Some clustersolutions require specific codelevels or coordinated codeupdates. If the device is part ofa cluster solution, verify thatthe latest level of code issupported for the clustersolution before you update thecode.52 IBM System x3250 M3 Types 4251, 4252, and 4261: Problem Determination and Service Guide