Viewing the test logTo view the test log when the tests are completed, type the view command in theDSA interactive menu, or select Diagnostic Event Log in the graphical userinterface. To transfer DSA Preboot collections to an external USB device, type thecopy command in the DSA interactive menu.Diagnostic messagesThe following table describes the messages that the diagnostic programs mightgenerate and suggested actions to correct the detected problems. Follow thesuggested actions in the order in which they are listed in the column.Table 6. DSA Preboot messagesv Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.v See Chapter 4, “Parts listing, System x3250 M3 Types 4251, 4252, and 4261,” on page 119 to determine whichcomponents are customer replaceable units (CRU) and which components are field replaceable units (FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trainedservice technician.v Go to the IBM support website at http://www.ibm.com/systems/support/ to check for technical information, hints, tips,and new device drivers or to submit a request for information.Messagenumber Component Test State Description Action089-801-xxx CPU CPU StressTestAborted Internalprogram error. 1. Turn off and restart the system.2. Make sure that the DSA code is at the latestlevel. For the latest level of DSA code, go tohttp://www.ibm.com/support/docview.wss?uid=psg1SERV-DSA.3. Run the test again.4. Make sure that the system firmware is at thelatest level. The installed firmware level is shownin the DSA event log in the Firmware/VPDsection for this component. For moreinformation, see “Updating the firmware” onpage 193.5. Run the test again.6. Turn off and restart the system if necessary torecover from a hung state.7. Run the test again.8. Replace the following components one at a time,in the order shown, and run this test again todetermine whether the problem has been solved:a. (Trained service technician only)Microprocessor boardb. (Trained service technician only)Microprocessor9. If the failure remains, go to the IBM website formore troubleshooting information athttp://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.Chapter 3. Diagnostics 79
