Using System features 105P0908510 Issue 02 Enterprise Edge Feature Programming Telephone GuideMaintaining securityTo maintain the security of your system, the following practices are recommended:• Warn anyone to whom you give the remote access number, to keep itconfidential.• Change Class of Service passwords often.• Warn anyone to whom you give a Class of Service password, to remember itand not to write it down.• Remove the Class of Service password of anyone who leaves your company.Accessing Enterprise Edge remotely over the public network1. Dial the Enterprise Edge system’s remote access number.2. When you hear a stuttered dial tone, enter your COS password.3. Wait for the system dial tone.To use the system remotely, you must use a telephone with tone dialing to call thesystem. Remote access is possible only on lines that your installer programs toauto-answer calls.To use features on a remote Enterprise Edge system, press • followed by thefeature code. Even if you are calling from an Enterprise Edge system, press •instead of ƒ.In certain situations, you may experience lower volume levels when usingEnterprise Edge remotely.TonesYou may hear some of the following tones while accessing Enterprise Edgeremotely.Tone What it meansBusy tone Dialed a busy line pool access code. You hear system dialtone again after 5 seconds.Enterprise Edgesystem dial tone You may use Enterprise Edge remotely.Fast busy tone You have done one of the followingEntered an incorrect COS password. Your call is disconnectedafter five seconds.Taken too long while entering a COS password. Your call isdisconnected after five seconds.Tried to use a line pool or feature not permitted by your Classof Service. You hear system dial tone again after five seconds.Dialed a number in the Enterprise Edge system which doesnot exist. Your call is disconnected after five seconds.Stuttered dial tone Enter your COS password.
