P0908510 Issue 02 Enterprise Edge Feature Programming Telephone GuideForwarding your callsForwarding your calls to another telephoneƒ›Press ƒ› and enter the number of the telephone to which you want yourcalls forwarded. You can forward your calls to an internal or external telephone. Toforward your calls to an external destination you must enter the route plus thedialing digits of the external telephone. For example, if your system requires you todial 9 for external calls then you must enter 9 plus the dialing digits to forward yourcalls to an external number.You can also use Line Redirection to forward calls outside the system. Lineredirection takes precedence over Call Forward.Canceling Call ForwardPress ƒ£›.Using Call Forward at your telephoneWhen you use ƒ›, all calls go to the destination you select, regardless ofhow Forward on busy and Forward no answer are programmed.To allow external destination programming you need to start a Unified Managersession. Allow redirect must be set to Yes for each set. For more information aboutprogramming using the Unified Manager, see the Enterprise Edge ProgrammingOperations Guide.If the telephone to which you forwarded your calls does not have the same externallines as your telephone, the forwarded calls appear on intercom buttons.If a call is forwarded, it does not ring but the line indicator flashes on yourtelephone. You can answer the call by pressing the button next to the flashingindicator.TipIf your Enterprise Edge set is a member of a Hunt Group, the Call Forward allcalls setting is overridden by the Hunt Group routing for Hunt Group calls. Formore information on Hunt Groups see Hunt Groups on page 83.TipIf you are one of a group of people who regularly forward their calls to oneanother, be aware that it is possible to set up forward loops where a call isforwarded from one telephone to another in a circle, and is never answeredanywhere.7
