114 / Forwarding your callsModular ICS 6.0 System Coordinator Guide P0992640 03How Line Redirection is different from Call ForwardCall Forward forwards all calls that arrive at a particulartelephone to another telephone within the Norstar system. LineRedirection redirects only the lines you specify, no matterwhich telephones they appear on, to a telephone outside theNorstar system. Line Redirection takes precedence over CallForward.Using Line RedirectionYou redirect lines at a telephone, but once redirected, the linesare redirected for the entire system.You can redirect only lines that appear at line buttons on yourtelephone.You can answer the telephone if it rings while you are in themiddle of programming Line Redirection, but none of theNorstar call handling features are available until the featuretimes out. If you need to use a Norstar feature to process thecall, quit Line Redirection programming by pressing ². Donot press ¨ or you disconnect the call you are trying toprocess.While you are programming Line Redirection you do notreceive any indication of calls that do not actually ring at yourtelephone.Be careful to avoid redirection loops. If for example, youredirect your lines to your branch office and your branch officeredirects its lines to you, you can create a redirection loop. Ifthese calls are long distance, you end up paying charges.For other displays, seeCommon feature displays on page 247.
