228 / Using System featuresModular ICS 6.0 System Coordinator Guide P0992640 03Using your Norstar system from an external locationYou can use the lines and some of the features of a Norstarsystem from outside the system. You can do this over thepublic telephone network when you are away from the office,or you can call from another system, over a private network.An example of how remote access works is a salesrepresentative who spends a lot of time out of the office needsto make long distance calls to the European office. YourNorstar system has a leased line to Europe with reducedtransatlantic charges. You provide the sales representativewith a Class of Service password that gives access to thetransatlantic line. The sales representative can then telephoneinto the Norstar system from a hotel, enter their Class ofService password, and use the leased transatlantic line to makecalls.Remote users can access Norstar lines, line pools, the pagefeature, and remote administration, if that features is enabledthrough Software Keys. The exact facilities available to youthrough remote access vary depending on how your installer orcustomer service representative set up your system.Tip - If the loop start line used for remote access is notsupervised, auto-answer does not function and the caller hearsringing instead of a stuttered tone or the system dial tone.
