6 Troubleshooting6-76 CS240/CS2316.10 Main messages and their remediesMessage Cause RemedyOriginals left on original glass. The document was left on the originalglass.Remove the document from the orig-inal glass.Paper of matching size is not availa-ble.Select the paper size.Paper of a suitable size is not loadedin a paper tray.Either select paper of a different sizeor load paper of a suitable size.Load paper into the bypass tray. Paper of a suitable size is not loadedin the bypass tray.Load paper of the appropriate sizeinto the bypass tray.The original size cannot be detect-ed.Select the paper size.1) The document is not positionedcorrectly.2) A document with a non-standardsize or with a size too small to be de-tected is loaded.1) Position the document correctly.2) Select the correct paper size.The image will not fit on selectedpaper.Change the direction of the original.The image does not fit in the paper. Load the document turned 90 de-grees.Cannot be set with XXX. Functions that cannot be used to-gether are selected.Make copies using only one of thefunctions.The output tray has reached its ca-pacity.Remove all paper from the tray indi-cated by %.Since the maximum amount of cop-ies for the indicated finisher outputtray has been exceeded, the machineis unable to make copies.Remove all paper from the indicatedtray.Enter User Name and password,and then touch [Login] or press the[Access] key.User authentication settings havebeen specified. Copies cannot bemade unless a user name and its cor-rect password are entered.Type in your user name and pass-word. (See p. 3-36.)Enter Account Name and password,and then touch [Login] or press the[Access] key.Account track settings have beenspecified. Copies cannot be madeunless an account name and its cor-rect password are entered.Type in your user name and pass-word. (See p. 3-39.)Your account has reached its maxi-mum allowance.The limit on the number of pages thatcan be printed has been reached.Contact the administrator of the ma-chine.The part indicated by % is open.Ensure that it is properly closed.Since a machine door or cover isopen or an option is not installed cor-rectly, the machine is unable to makecopies.Make sure that all doors and coversare closed and that all options are in-stalled correctly.Install toner cartridge, and close alldoors.The indicated toner cartridge is notinstalled correctly.Reinstall the supplies or parts, orcontact your technical representa-tive.Install the waste toner box andclose all doors.The waste toner box is not installedcorrectly.Replenish paper. The indicated tray has run out of pa-per.Load paper into the indicated tray.(See p. 3-44, p. 3-47, p. 3-48, andp. 3-49.)Toner cartridge (X) needs to be re-placed soon.The toner for the indicated color isabout to run out.Prepare to replace the toner cartridgeaccording to your maintenanceagreement. (See p. 10-3)Replace toner cartridge (X). Since the toner for the indicated colorhas run out, the machine is unable tomake copies.Replace the toner cartridge accord-ing to your maintenance agreement.(See p. 10-3)No more staples.Replace the staple cartridge, orcancel stapling.The staples have run out. Replace the staple cartridge.(See p. 10-23.)Misfeed detected. Since a paper misfeed occurred, themachine is unable to make copies.Clear the paper misfeed. (See p. 6-5.)Reinsert the following # of originals:22After clearing a paper misfeed, it isnecessary to reload certain pages ofthe document that have already beenfed through the ADF.Load the indicated document pagesinto the ADF.Malfunction detected.Inform the service representative ofthe error code.The machine malfunctioned and isunable to make copies.Inform your technical representativeof the code displayed on the touchpanel.
