VL6522c/VL5522c/VL4522c 9-99.2 Troubleshooting table 9Main messages and their remediesIf any message other than those listed below appears, perform the operation described in the message.Message Cause RemedyOriginals left on original glass. The original has been left on theoriginal glass.Remove the original from theoriginal glass.Paper of matching size is notavailable.Select the paper size.Paper of a suitable size is notloaded in a paper tray.Either select paper of a differentsize or load paper of a suitablesize.Place paper in Bypass Tray. Paper of a suitable size is notloaded in the bypass tray.Load paper of the appropriatesize into the bypass tray.The original size cannot be de-tectedSelect the paper size.(1) The original is not positionedcorrectly.(2) An original with a nonstandardsize or with a size too small to bedetected is loaded.(1) Position the original correctly.(2) Select the correct paper size.The image will not fit in the se-lected paper size.Change the direction of the orig-inalThe image does not fit in the pa-per.Turn the original 90° and load it.Cannot be set with XXX. Functions that cannot be usedtogether are selected.Make copies using only one ofthe functions.The output tray has reached itscapacity.Remove paper from the tray in-dicated by .Copy cannot be performed be-cause the paper loading capacityof the output tray of the dis-played Finisher or Job Separatorreached the maximum.Remove all paper from the indi-cated tray.Enter the login user name andpassword and then touch[Login] or press the [Access]key.User authentication settingshave been configured. Copiescannot be made unless a username and correct password areentered.Enter the correct user name andpassword. (p. 4-9)Enter Account Name and pass-word, and then touch [Login] orpress the [Access] key.Account track settings havebeen configured. Copies cannotbe made unless an accountname and correct password areentered.Enter the correct account nameand password. (p. 4-9)Your account has reached itsmaximum allowance.The limit on the number of pagesthat can be printed has beenreached.Contact the administrator of themachine.The part indicated by isopen.Ensure that it is properly closed.Since a machine door or cover isopen or an option is not installedcorrectly, the machine is unableto make copies.Make sure that all doors andcovers of this machine and op-tions are closed securely.Check covers. The exit cover of the finisher isopen.Securely close the exit cover ofthe finisher.Install the Imaging Unit andclose all doorsThe indicated Imaging Unit is notinstalled correctly.Reinstall each consumable andreplaceable part. Or contact yourservice representative.[Install a toner cartridge.] The indicated toner cartridge isnot installed correctly.Reinstall each consumable andreplaceable part. Or contact yourservice representative.[Set the toner cartridge, andclose all doors.]The indicated toner cartridge isnot installed correctly.Reinstall each consumable andreplaceable part. Or contact yourservice representative.Install the waste toner box andclose all doors.The waste toner box is not in-stalled correctly.Reinstall each consumable andreplaceable part. Or contact yourservice representative.
