- 126 -7. TroubleshootingThis chapter provides solutions to the problems you may encounter while operating your machine.z Paper JamsThis section explains how to clear paper jams.Referencez For details on the location of each component of the machine, refer to "Cleaning Your Machine" on P. 165.z For details on the location of each component of the machine, refer to "Names of Components" on P. 15.Checking Error MessagesWhen a paper jam occurs, the [Paper jam] or[Document jam] message appears on thedisplay screen and the <STATUS> key on theoperator panel blinks. The error code anddescription differ according to where the paperjam occurs.Check the error code that appears from the listbelow and refer to the relevant procedure toclear paper jams.Clearing Paper JamsNotez The image drum (the green tube) is very delicate. Handleit carefully.z Do not expose the image drum to direct sunlight or verybright interior light (approximately more than 1500 lux).Even under the normal interior light, do not leave it formore than 5 minutes.Error Code 370, 371, 372 (Duplexpaper jam)1 Remove any documents from thedocument tray if any.2 Open the scanner unit.3 Press the top cover open button(1) andopen the top cover.Errorcode Message Referencepage370 Paper Jam Occurs: 3##Please open the scanner unit andthe top cover And, please check.Please see Help for details.P.126371 P.126372 P.126380 P.128381 P.128382 P.128389 P.128390 P.129391 Paper Jam Occurs: 3##Please pull out the paper cassette ofthe indicated tray. And, please check.Please see Help for details.P.130392 P.130Document Jam Occurs.Please open the scanner unit andthe ADF cover. And, please check.Please see Help for details.P.131Possible to get burned.z Since the fuser unit right is extremely hot,perform the operation with care.CAUTION1
