Oki OKIOFFICE 84 User Handbook Manual

Also see for OKIOFFICE 84: Setup guide Quick reference Regulatory information User handbook User guide

Contents

Handbook | 77You keep getting reports you do not want.Check your user function settings and turn off the reports youdo not want. See the “Customizing Features and Operations”section.You sent a fax but it was received completely blank.Make sure that you have loaded your document face down.The image received on your MFP was very poorContact the person sending you the fax and ask them tochange their Transmit Resolution and Type of Originalsettings. Ask the person to make a copy of the document ontheir fax machine to ensure that it is working properly. Thenask them to send the fax again. If you still have a problem, trymaking a copy of a document on your machine to make sureit is working properly.You tried dialing with a One Touch key or an Auto Dialcode but nothing happened.Make sure that something is programmed into the One Touchkey or Auto Dial code you are using. Check the fax numberto make sure it was entered correctly (see the Dial Directorieschapter). When you are dialing with an Auto Dial code, besure to press the Auto Dial key before you enter the code. Ifyour MFP has the Auto Start feature turned off, you have topress the Start key before dialing will begin, see the“Customizing Features and Operations” section.Your MFP does not answer the phone or receive faxes.First check to see that the power cord is connected to the ACoutlet. Also check the reception mode you are using. YourMFP will not automatically receive faxes in manualanswering mode [TEL]. See “Setting the Answering Mode” inthe Installation section.Your received documents are light or have vertical streakson them and you are not out of toner.Gently wipe the lens surface of your MFP’s LED array andthen see if the machine works properly (refer to “Replacingthe Toner Cartridge”). If your MFP still does not workproperly, remove the image drum unit (refer to “Replacingthe Image Drum Cartridge”), tap the toner cartridge, andgently shake it 20-30 degrees vertically several times toredistribute toner. Be careful, some toner may leak from thecartridge. If this does not work, you may need to replace yourimage drum cartridge. Contact your dealer to get areplacement.