- 143 -6 6. Troubleshooting6. TroubleshootingThis chapter explains initializing, deleting and updating drivers. InitializingThis section explains how to initialize an SD memory card and flash memory and how to reset theequipment settings to their defaults.You can delete data or settings stored on the printer to restore the settings to how they were at thetime of purchase.Note● In the default settings, [Initialize] cannot be selected because [No] is selected for [Enable Initialization] of[Storage Setup] in [Boot Menu]. Set [Enable Initialization] of [Storage Setup] in [Boot Menu] to [Yes].Memo● In order to access the [Admin Setup] menu, an administrator password is required. The default password is “aaaaaa”.Initializing an SD memorycardCarry out initialization of an SD card wheninserting a card that has been used in otherequipment or when the SD Card is not properlyrecognized.An SD memory card is used as storage forspooling when making multiple copies, for savingsecure print/ encrypted print data, and for formdata and macros. Initialization deletes storeddata.An SD memory card has three partitions. Theyare PS, Common, and PCL. When an SD memorycard is initialized, each partition is respectivelydivided into the percentage specified (in thefactory default setting, PS: 30%, Common:50%, PCL: 20%). You can also format particularpartitions individually.If an SD memory card that has been installed toanother device is installed to the printer, or if theSD memory card installed to the printer cannotbe detected anymore, [Initialize Yes/No] mayappear on the display when the printer is turnedon. In such a case, select [Yes]. (Data stored inthe SD memory card is deleted.)If [No] is selected and [Service call 067:Error]appears on the display, turn off the printer anddetach the SD memory card, or turn off theprinter and turn it back on with the SD memorycard left installed, then select [Yes].Formatting the Entire AreaYou can format the entire area of the SDmemory card installed in the printer.Note● When you initialize the entire area of an SD memory card,the following data is deleted.- Stored job data subject for [Secure Print],[Encrypted Secure Print] or [Store to SD Card].- Custom demo data- Form data1 Press the <ENTER> button2 Press to select [Admin Setup] andthen press the <ENTER> button.3 Enter the administrator password usingthe ten-key pad.The default password is “aaaaaa”.4 Press the <ENTER> button.5 Press to select [SD Card Setup] andthen press the <ENTER> button.6 Make sure that [Initialize] is selectedand then press the <ENTER> button.7 Make sure that [Execute] is selectedand then press the <ENTER> button.A message appears notifying you that continuingwill automatically restart the system. Select[Yes] to continue.