This PBX optionally supports a Portable Station(PS) system. PSs can be used in the PBXwith other wired telephones.Wireless SystemYou can set incoming calls to be redirectedto your mailbox to let callers leave voicemessages when you are unable to answerthe phone. You can access your mailbox tolisten to the messages when you are away fromthe office as well.Hello, thisis John Smith.Pleaseleave yourmessage.Built-in Unified Messaging1.9.12 Using Your PS or S-PS in Parallel with aWired Telephone (Wireless XDP ParallelMode) (Page 211)1.8 Using the Unified Messaging Features(Page 138)This PBX offers a built-in Call Centre featurecalled Incoming Call Distribution (ICD) Group.Incoming calls to an ICD Group can be queuedor redirected to a preprogrammed destination,answered in order of priority and monitored bya supervisor extension.QueuingCustomersICD GroupCall CentreCommunication Assistant (CA)CA Client users can connect to the PBX withoutusing an external server. CA Client users canmake calls by clicking in a phonebook on theirPC, as well as use many other features.PC(Client)PC(Client)1.10 Utilising the Call Centre (Page 215) Consult your dealerUser Manual 3Feature Highlights