Chapter 11 Updating Library and Tape Drive FirmwareUpgrading Library FirmwareScalar i500 User’s Guide 283Upgrading Library FirmwareThe library firmware upgrade operation allows you to upgrade libraryfirmware using the Web client. Upgrading library firmware can take upto an hour for large configurations. Contact Quantum Support for a copyof the latest firmware. Download the file to your computer hard drive.Library firmware comes bundled with tape drive firmware, firmwareupgrade instructions, and release notes. Verify with the release notes orQuantum Support that you are updating the library with the correctversion of firmware. For technical support see Getting More Informationor Help on page 8.Library firmware version 200G.GSxxx and 210G.GSxxx (SP1) supportlibrary configurations of up to 14U. Library firmware 300G.GSxxx (I1)supports library configurations up to 23U. Library firmware versions320G.GSxxx (SP3) and higher support library configurations up to 41U.Make sure you are running the appropriate firmware version to supportthe size of your library. It is recommended that you use the most currentversion of firmware regardless of library size.• To determine the latest version of library firmware, refer to therelease notes or check the Quantum Web site at:http://www.quantum.com/ServiceandSupport/SoftwareandDocumentationDownloads/SI500/Index.aspx.• To find out the latest version of tape drive firmware, refer to therelease notes.Release notes and instructions for upgrading library and tape drivefirmware can be found here:http://www.quantum.com/ServiceandSupport/SoftwareandDocumentationDownloads/SI500/Index.aspx.It is recommended that you resolve and close all open RAS tickets beforeupgrading library firmware. If Auto-Ticket Closure is enabled, all openRAS tickets will be closed during the reboot which occurs after firmwareis upgraded (see Closing RAS Tickets Automatically on page 491).Saving the current library configuration before you upgrade libraryfirmware is recommended in case the upgrade fails. After you haveupgraded the firmware, save the library configuration again. For moreinformation, see Saving and Restoring the Library Configuration onpage 494.
