1 – 29Chapter 1 TroubleshootingFIP1.14 No Paper/Tray 1, 2Step Check Yes NoPossible causes:SENSOR NO PAPER (PL5.1.38, PL7.1.38)ACTUATOR NO PAPER (PL5.1.6, PL7.1.14)HVPS/MCU (PL12.1.19)LVPS (PL12.1.5)PLATE ASSY BTM (PL2.1.10, PL4.1.10)RACK BTM LOCK 550 (PL4.1.21)HOUSING BASE 550(PL4.1.44)1 Does Error Code indicate Tray 3 or Tray 4? Go to FIP4.2 "NoPaper/Tray 3, 4". Go to step 2.2 Checking if there is any paper Is there any paper inTray 1 or Tray 2? Go to step 3. Supply paper.3 Is PLATE ASSY BTM (PL2.1.10, PL4.1.10) lifted cor-rectly? Go to step 4.Remove PaperCassette, and thenreinstall it correctly.4With pressing down PLATE ASSY BTM, press the cen-ter area of RACK BTM LOCK 550 against HOUSINGBASE 550.Are RACK BTMLOCK 550 andHOUSING BASE550 touched eachother without anyspace?Go to step 5.Work over theinstallation ofRACK BTMLOCK 550again.(RRP4.6)5Checking ACTUATOR NO PAPER for operationRemove Paper Cassette. When putting hand from thecassette insertion space to move ACTUATOR NOPAPER, does ACTUATOR NO PAPER movesmoothly?Go to step 6.ReplaceACTUATOR NOPAPER.6Checking SENSOR NO PAPER for operationRemove EP CARTRIDGE.Does number of Sensor/Switch Check increase by one,when ACTUATOR NO PAPER is pushed and released?Check using Chapter 2 Diagnostic [Sensor/SwitchCheck].ReplaceHVPS/MCU.(RRP12.10)Go to FIP2.6SENSOR NOPAPER.
