2-76 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 ServiceError TroubleshootingNo Suitable PaperThe Main Paper Tray, or Bypass Tray, has run out of paper, or the size (or type) ofpaper does not match the specified print size (or type).Applicable Error• 024-963: No Suitable PaperInitial Actions• Check that the correct paper is in the paper tray. Change, or load, the paper ifnecessary.• Cycle printer power.• If the problem persists, use the following procedure.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Registration Sensor, PL2.3.10■ Regi Sensor Harness, PL2.3.22■ MCU Board, PL7.1.3■ “Map 1” on page 7-3■ “Drive” on page 7-14Troubleshooting Procedure TableStep Actions and Questions Yes No1 Check connectors P/J23 and P/J230between the MCU Board and theRegistration Sensor.Are the connections secure?Go to Step 2. Secure theconnectors.2 Does the error persist? Go to Step 3. Complete.3 Disconnect P/J23 and P/J230. Checkharness continuity.Is the harness damaged?Repair theharness.Go to Step 4.4 Replace the IP Board (page 4-45).Does the error persist?Go to Step 5. Complete.5 Disconnect the MCU Board P/J23.Is the voltage across ground andJ23-1 +3.3 VDC?Replace theRegistrationSensor(page 4-30).Replace theMCU Board(page 4-43).
