Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-91Error TroubleshootingRX Communication ErrorsApplicable Error• 034-750 to 034-768: Communication Error (RX communication error isdetected)Initial Actions• Cycle printer power.• If the problem persists, use the following procedure.3 Replace the IP Board (page 4-45).Does the error persist?Go to Step 4. Complete.4 Replace the MCU Board (page 4-43).Does the error persist?Contact yourdesignatedfield support forassistance.Complete.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ IP Board, PL7.3.3■ MCU Board, PL7.1.3■ Fax Board, PL7.3.4■ “Map 3 - IP Board” on page 7-8■ “IP Board” on page 7-27Troubleshooting Procedure TableStep Actions and Questions Yes No1 Reseat all connectors on the faxBoard, IP Board and the MCU Board.Does the error persist?Go to Step 2. Complete.2 Replace the Fax Board (page 4-105).Does the error persist?Go to Step 3. Complete.3 Replace the IP Board (page 4-45).Does the error persist?Go to Step 4. Complete.4 Replace the MCU Board (page 4-43).Does the error persist?Contact yourdesignatedfield support forassistance.Complete.Troubleshooting Procedure TableStep Actions and Questions Yes No
