Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-89Error TroubleshootingCommunication ErrorApplicable Error• 034-702: Communication Error (No answer error is detected)• 034-703: Communication Error (Can’t make directory)• 034-704: Communication Error (FTP delete command error is detected)• 034-705: Communication Error (TX communication error is detected)• 034-707: Communication Error (FTP RMD command error is detected)• 034-708: Communication Error (Data can not be written onto FTP)• 034-709: Communication Error (FTP storage full)• 034- 710: Communication Error (FTP type command error is detected)• 034-711: Communication Error (FTP APPEND command error is detected)Initial Actions• Cycle printer power.• If the problem persists, use the following procedure.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ IP Board, PL7.3.3■ MCU Board, PL7.1.3■ Fax Board, PL7.3.4■ “Map 3 - IP Board” on page 7-8■ “IP Board” on page 7-27Troubleshooting Procedure TableStep Actions and Questions Yes No1 Reseat all connectors on the faxBoard, IP Board and the MCU Board.Does the error persist?Go to Step 2. Complete.2 Replace the Fax Board (page 4-105).Does the error persist?Go to Step 3. Complete.3 Replace the IP Board (page 4-45).Does the error persist?Go to Step 4. Complete.4 Replace the MCU Board (page 4-43).Does the error persist?Contact yourdesignatedfield support forassistance.Complete.
