Crease and Two-Sided Trimmer TroubleshootingCCrreeaassee aanndd TTwwoo--SSiiddeedd TTrriimmmmeerr PPaappeerr JJaammssThe following occurs when there are faults such as paper jams, open doors or covers, or a printermalfunction:• The printer stops printing and a fault message appears on the printer control panel.• The message includes an illustration that shows the location of the fault and a brief explanationof corrective actions to clear the fault.• Paper jams can occur in multiple areas of the printer and in any optional device that is connectedto the printer. When a paper jam occurs, the illustration changes to show the multiple locationsand the required corrective actions.• If a fault occurs with an optional device, an indicator illuminates on the optional device controlpanel and shows the corresponding area on the device where the fault occurred.When you clear paper jams, always refer to the following information:• Do not power off the printer when removing paper jams.• Paper jams can be removed with the printer still powered on. When you power off the printer, allinformation stored to the system memory is erased.• Before resuming print jobs, clear all paper jams.• To avoid possible print defects, do not touch components inside the printer.• Before you proceed with print jobs, ensure that all paper jams, including any small, torn pieces ofpaper, are cleared.• Gently, remove the paper, taking care not to tear it. If paper is torn, ensure that you remove alltorn pieces of paper.• After you remove the paper jams, close all doors and covers. When doors or covers are open, theprinter does not print.• After you clear a paper jam, printing resumes automatically from the state before the paper jamoccurred.• If all paper jams are not cleared, an error message continues to appear on the printer controlpanel. To clear any remaining paper jams, refer to the printer control panel for instructions andinformation.Xerox® PrimeLink® B9100/B9110/B9125/B9136 Copier/PrinterUser Guide353Crease and Two-Sided Trimmer
