SMBXerox WorkCentre 7132 System Administration Guide 145When printing failsWhen the document cannot be deleted from the printer windowOtherCause Confirmation Method ActionThe machine is processing aprint request from anotherclient. (The receiving buffer isset to non-spool mode).Check that the machine hasa print job in progress. (Thisindicates whether there arefiles ready to print, anddisplays any write errordialogs.After the machine hasprocessed the print request,send a print job or change themode to the spool mode.The number of sessionsexceeds the maximum.Check that the machine isprocessing simultaneousrequests (such as printrequest or status inquiryrequest) from multiple clients.(This indicates remote clientsunable to use the machine,and displays any write errordialogs.Wait for a while, send a printrequest again.Cause Confirmation Method ActionAn attempt is made to deleteall documents displayed inthe printer window.(Only the SystemAdministrator)Check whether the attempt ismade to delete the print jobfrom the Printer menu in theprinter window.Delete the print job from theDocument menu in the printerwindow.The document owner isinvalid.Check whether the owner ofthe selected documentmatches the Windows log-inname.Use the owner name of thedocument to log in toWindows, then delete thedocument.Service Pack 4.0 or later isnot installed in the system.(In Windows NT 4.0)Check the Service Packversion to be displayed whenyou start Windows NT 4.0.Install Service Pack 4.0 orlater.Problem ActionJob history displays amessage that the documentname is undefined instead ofthe correct job name.Change the [Receiving Buffer - SMB Spool] setting from[Memory] to [Hard Disk].
