Nortel BCM 4.0 manuals
BCM 4.0
Table of contents
- Table Of Contents
- Table Of Contents
- how to get help
- New in this release
- Schedule
- Introduction
- Features description
- Customer Assistance
- Reporting
- Reporting for One Button
- Installing software and applying the keycode
- Applying the APPP keycode
- Configuring the APPP features
- Configuring the One Button Text feature
- Configuring features
- Configuring the Schedule Page feature
- Configuring the Customer Assistance Page feature
- procedure steps
- Programming the symbol kiosk (or Web device)
- Configuring the symbol kiosk (or Web device) in Element Manager
- Troubleshooting
- Troubleshooting procedures
- Navigation
- Verifying the name of the customer assistance box (CAB)
- Accessing the target node
- Verifying the One Button Text settings
BCM 4.0
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Getting started
- Symbols and conventions used in this guide
- Related publications
- how to get help
- Introducing SRG200/400 Release 1.5
- To verify that the SRG200/400 Release 1.5 has been successfully created
- Comparison of SRG200/400 Release 1.5 and BCM 4.0 features
- SRG200/400 Release 1.5 terminology
- Coordination with the main office call server
- Local mode
- SRG installation and configuration summary
- Process map for installing and configuring an SRG
- Task summary
- IP telephone configuration
- Dialing plan configuration
- Call routing configuration
- Redirection and call forward configuration
- CS 1000 considerations
- Normal and local mode overview
- Recovery to normal mode
- Local mode operation
- Bandwidth Management
- To configure the SRG for NBWM and ADBWM
- To configure Alternative Call Routing on the SRG with Attendant service
- To configure Alternative Call Routing on the SRG with DID trunks
- To configure the SRG for Emergency Services Access
- CS 1000 information for the SRG
- To datafill the S1000 Main Office Settings panel
- Configuring IP telephones for redirection
- Datafilling the S1000 IP Terminal Details panel
- To enter the MOTN and BUID
- IP telephone settings
- Firmware upgrade
- Setting up IP telephones
- To change local mode indication
- Configuring telephone (DN) records
- To configure DN records for redirected IP telephones
- To map received numbers to the DN
- To configure DHCP settings for SRG operation
- Configuration settings for redirected phones
- Features in local mode
- Emergency Services Support
- Setting up the private VoIP network
- branch office
- Basic parameters
- Private dialing plan
- Firewall input and output filter entries for SRG
- To enable MCDN TAT
- QoS settings (codec, jitter buffer, and related items)
- To enter the QoS settings for VoIP trunks
- To enable fallback
- To configure gatekeeper settings
- Line pools
- To configure routing for outgoing calls
- To configure remote access packages
- To configure destination codes for the PSTN
- Main office information
- Considerations for PSTN access and analog devices
- Considerations for analog devices
- To configure the DNs for analog devices
- Troubleshooting
- IP terminal details
- Probable causes for redirection failure
- To manually redirect an IP telephone to the main office
- Telephone features in normal and local mode
- IP Phone 1120E in Local mode
- IP Phone 1140E in Local mode
- IP Phone 2002 in Local mode
- IP Phone 2007 in Local mode
- i2050 software phone in Local Mode
- Glossary
- Index
BCM 4.0
Table of contents
- how to get help
- Table Of Contents
- Table Of Contents
- Getting started
- Applicable systems
- No longer supported by BCM 4.0 software
- Second step
- Pre-upgrade activities
- Pre-upgrade tasks
- Management computer tasks
- Record-keeping tasks
- Upgrading the BCM400 Expansion Gateway
- Performing the BCM 4.0 and SRG 1.5 upgrade
- Upgrade Wizard BCM status indicators
- Post-upgrade activities
- upgrade wizard bcm status indicators
- Hard disk upgrade
- Upgrade to BCM 4.0 through hard disk replacement
- Troubleshooting
- BCM system tasks
- BIT recovery process prerequisites
- Common troubleshooting issues
BCM 4.0
Table of contents
- revision history
- Table Of Contents
- Table Of Contents
- Getting started
- Software requirements
- Audience
- Symbols and text conventions
- Related publications
- how to get help
- Configuring your system for Unified Messaging
- Configuring environments without a DNS
- Configuring Unified Messaging with IP address only
- Installing and configuring Unified Messaging
- Fax feature requirements
- Installing Unified Messaging
- Setting the default e-mail client
- Configuring mail delivery folders for Outlook
- Configuring Outlook 2002 and 2003
- Configuring Novell GroupWise
- Configuring Lotus Notes
- Updating the database manually
- Configuring Internet Mail clients
- Configuring Outlook Express or Outlook in Internet Mail mode
- Configuring Netscape Messenger
- Configuring Netscape Messenger to store messages locally
- Configuring Netscape Messenger deletions
- Configuring Eudora Pro
- Installing Unified Messaging in a Citrix Thin Client environment
- Configuring Unified Messaging in a Citrix Thin Client environment
- Citrix Thin Client Configuration overview
- Manual Outlook 2002 (XP) and 2003 Configuration
- Manual Outlook 2000 Configuration
- Feature Limitations
- Localization
- Troubleshooting
- Troubleshooting logon problems
- Troubleshooting Outlook 2002 problems
- Troubleshooting Lotus Notes logon problems
- Troubleshooting after logging on
- Internet Mail client error messages
- Replacing the mail database in Lotus Notes
- Accessing Unified Messaging online Help
- Using Unified Messaging Support Tools
- CPTrace
- Index
manualsdatabase
Your AI-powered manual search engine