3Com VCX Manual

Also see for VCX: Quick reference guide Guide Guide Installation and configuration guide

Contents

3Com VCX Manual Manual pdf 25 page image

an external line (for example, 9). If one of the Access buttons is configured to access an externalline directly, you can press that button.2) Dial the number or use the display panel to scroll to Placed Calls, Received Calls,or Missed Calls, or a personal or system-wide speed dial number. If you have programmed one ofthe One-Touch buttons, press that button.3) When you finish speaking, hang up the handset. If you pressed the Speakerbutton, press it again to end the call.Making a Call to a Remote OfficeYou can dial calls between sites in your organization that are separated geographicallybut that are linked by a Wide Area Network (WAN) connection. Each site must have aVCX system. Typical configurations are described in the next sections.Using Unique ExtensionsIn some companies with geographically separated offices, everyone in the entireorganization has a unique telephone extension. Whenever you make a call to anextension that is not located at your own site, your VCX system sets up a connection tothe VCX system at the other extension’s site.For example, suppose a company has three offices:z Telephones at the Chicago office use an extension range from 1000 through 1999.z Telephones at the Atlanta office use an extension range from 2000 through 2999.z Telephones at the Dallas office use an extension range from 3000 through 3999.In this example, to call a user in Dallas, a user in Chicago dials a Dallas extension (3000through 3999). The dial plan on the Chicago VCX system sets up the necessaryconnection to the Dallas VCX system and then to the extension at that site.Class of Service OverrideThe Class of Service Override feature allows you to apply the capabilities of your ownVCX telephone temporarily to another VCX telephone on the same local network.For example, the telephone in a conference room may be configured to preventlong-distance telephone calls. You may, however, need to place a long-distance callduring a meeting. If the permissions included with the Class of Service on yourtelephone allow long-distance calling, you can use the Class of Service Overridefeature to apply your telephone features to the conference room telephone for one callonly.To activate the one-call-only Class of Service Override from any VCX telephone:1) Pick up the handset.2) Press Feature + 433. The Display Panel prompts you for the required input.3) Enter COS number.4) Enter your password and press #.5) Enter the destination number as you would from your own VCX telephone.When you use Class of Service (CoS) Override, any reports that are generated on theVCX system indicate that the CoS features of your own VCX telephone were appliedtemporarily to the telephone on which you made the call.