3Com VCX Manual

Also see for VCX: Quick reference guide Guide Guide Installation and configuration guide

Contents

3Com VCX Manual Manual pdf 26 page image

Terminating CallsYou can terminate a call (hang up) by replacing the handset. Alternatively, depending onyour telephone model, you can press the Release button, or if the call is on Speaker,turn the Speaker off by pressing the Speaker button.Using the Telephone Display PanelThe Display Panel shows the current date and time, and your extension number. It canalso show features that you have enabled. For example, if you enable the feature thatforwards all incoming calls to your voice mailbox, the Display Panel shows Fwd Mail.The Display Panel can also list telephone status messages, Caller ID information (ifenabled), and the number of new messages (voice, e-mail, and fax) that you have inyour mailbox.If the Display Panel contains more than two lines of information, use the up and downscroll buttons to navigate through the display.The list of new messages in the Display Panel depends on the status of each message.A new message can be:z Unreviewed — An unreviewed message has never been listened to or acted upon(saved or deleted).z Reviewed — A reviewed message has been listened to but has not been actedupon (saved or deleted). A message may reach this state if you listen to the messageand then hang up.The Display Panel shows the number of messages in your mailbox (and the MWI is lit)only if you have at least one unreviewed message. If you review the last new messageand do not act on it, the Display Panel shows the date and extension, and MWI is off. Ifyour mailbox then receives a new message, the Display Panel shows the following (andMWI is lit): 2 Msgs 2 New. The Display Panel also shows the number of missed calls.Missed calls include unreviewed messages in your mailbox and any other calls that youdid not answer. For example, you can configure your default call coverage point to beno coverage. In this case, if you do not answer a call, when the call terminates the callerhears a busy tone and the call is not forwarded or sent to your mailbox. The DisplayPanel on your telephone shows Missed 1. If you press the first button below the DisplayPanel, you can scroll through the list of missed calls and to show you the name of thecalling party. Press the first button again to automatically dial the listed extension.You can also use the Display Panel to view or enable features available through theMain menu and with feature codes (see Chapter 5 for information on using featurecodes). You can access the Main menu by pressing the Program button. The followingfeatures are available:z Call History — Displays logs of your recent missed, answered, and dialed calls.See Viewing the Call Logs.z User Directory — Displays a directory of the people in your organization. SeeViewing the User Directory.z Personal Speed Dial — Personal speed dial numbers can be configured at thetelephone or through the VCX User Interface, which is accessed through the web(see Chapter 7).