3Com VCX Manual

Also see for VCX: Quick reference guide Guide Guide Installation and configuration guide

Contents

3Com VCX Manual Manual pdf 78 page image

z Log off and then log on to the phone.In this example, an incoming call to extension 1000 will also ring on extension 1001 online 4 or on line 5 (or both lines) depending what you selected in step 2b.The primary telephone user can make calls on a bridged line. The secondary telephoneuser can answer calls that are made to the primary phone’s extension but cannot makecalls using the buttons that are associated with the primary telephone. (In fact, thebuttons on the secondary telephone associated with the primary telephone function asspeed dial buttons to the primary phone.) Both users can use VCX features to managebridged calls. For example, bridged calls can be transferred, put on hold, or forwardedto voice mail. However, because multiple phones are involved, you should note theconsiderations discussed in Bridged Line Interaction with Other Features.When an extension is bridged, SA buttons (4 or 5) access buttons and status lights onthe secondary telephone are associated with the Bridged System Appearance (BSA)access buttons and status lights on the primary phone. Lights on each telephoneindicate the state of each bridged line:z If the light is off, the bridged line is available for use on the primary phone.z If the light is on, the bridged line is in use by either a primary telephone user or asecondary telephone user.z If the light is blinking quickly, the bridged line is ringing on all primary andsecondary phones.z If the light is blinking slowly on both phones, the line has been put on hold by eitherthe primary telephone user or a secondary telephone user. This indicates a sharedhold state. The line can be picked up by any telephone mapped to this bridged line.Both primary and secondary users can be logged in to multiple phones. For example,an administrative assistant (secondary user) can be logged in to five phones andmonitor a manager from any telephone as long as all the secondary phones areconfigured with the same extension. Or, a manager may be logged in to multiple phonesand monitored by an assistant logged in to one or more phones. In any case, the totalnumber of logged in primary and secondary phones cannot exceed six.For the current release, the primary and secondary telephone (or phones) must belocated on the same site.Your administrator can also set up bridged extensions. In this case, fields on yourBridge Permissions and the Button Mappings tabbed pages have preassignedvalues.Bridged Line Interaction with Other FeaturesCalls to a bridged extension can be managed by a primary user or a secondary user,like non-bridged calls. For example, bridged calls can be parked, put on hold,transferred, or conferenced.A call to a bridged extension can be affected by call coverage points, call forwardingsettings, and Do Not Disturb settings on the primary and secondary phones.Calls to a bridged extension that are not answered always follow the call coverage pointconfigured for the primary phone, or, if call forwarding is enabled, the appropriate callforward setting for the primary phone.