3Com VCX Manual

Also see for VCX: Quick reference guide Guide Guide Installation and configuration guide

Contents

3Com VCX Manual Manual pdf 51 page image

Call ForwardingThis section describes how to enable and use call forwarding features set up throughthe Telephone User Interface (TUI). You can also configure and enable call forwardingthrough the VCX User Interface. See Enabling Call Forwarding.You can use the TUI on your telephone to specify:z Where you want your call to be forwardedz The condition that results in the system forwarding a call:z Ring No Answer — Redirects incoming calls to another destination when yourtelephone rings for a configured time period (the default is 20 seconds). You canforward all unanswered calls by enabling Call Forward Ring No Answer (featurecode 466) and entering the number to which you want the calls forwarded.z Busy Line — Redirects incoming calls to another destination when yourtelephone is busy. If you have multiple lines, busy means that all lines are in use.You can forward all calls that come in when your lines are busy by enabling CallForward Busy (feature code 467) and entering the number to which you wantthe calls forwarded.z All Calls — Redirects incoming calls to another destination unconditionally. Usethis feature, also called Forward Universal, when you plan to be away from yourtelephone for an extended period of time. You can forward all unanswered callsby enabling Call Forward All (feature code 465) and entering the number towhich you want the calls forwarded.If your telephone is part of a bridged extension, see Call Forward, Forward to VoiceMail, and Bridged Line Calls for additional information.You can also use the VCX User Interface to configure Call Forward, Fall Back toCoverage. When you enable this feature, a forwarded call that is not answered at theforwarding destination falls back to your extension's coverage (either voicemail or AutoAttendant). See Enabling Call Forwarding.Call Forward Ring No AnswerTo forward your calls to another extension when your extension is not answered:1) Press Feature + 466.2) Use the keypad to enter the telephone number to which you want to forward yourcalls.To disable Call Forward Ring No Answer, repeat step 1.Call Forward Busy LineTo forward your calls to another extension when all your lines are busy:1) Press Feature + 467.2) Use the keypad to enter the telephone number to which you want to forward yourcalls.To disable Call Forward Busy Line, repeat step 1.