ADS Technologies API-550 User Manual

Also see for API-550: User guide Software configuration guide

Contents

PYRO A/V LINK 130ENGLISHService & Warranty InformationService:If you require assistance with the installation, operation, or application of your ADS Technologies, Inc. productthere are several options available to you as described in the technical support section of this manual. TheADS Technologies technical support and customer service staff can aid in solving many problems. Ourtechnical support department is available to repair any ADS Technologies product. Youor your dealer must return products to our factory for repair or warranty replacement.Return/Replacement:Each individual computer store or dealer sets product returns policies for their customers.ADS Technologies, Inc. cannot be responsible for the actions or policies set by our dealers. If you desire toreturn the product for a refund, you must get the refund from the dealer or store you purchased the productfrom. If you purchased the product directly from ADS please see the“Terms and Conditions of Sale” on the reverse side of your sales invoice.Returns to ADS Technologies, Inc. are for repair or warranty replacement only. If you need to return productto ADS Technologies, Inc. for repair or replacement you must follow these steps:1. Call our Technical Support department at (562) 926-4338 to obtain a Return MerchandiseAuthorization (RMA) number.2. The RMA number is valid for 30 days.3. Ship the product to the ADS factory with the RMA number marked on the inside and outside ofthe package. If there is no RMA number on the package or the RMA number has expired, theshipment will be refused. ADS will not be liable for lost or mis-shipped products.4. Replacement product cannot be shipped to you until the defective product has beenreceived by ADS.5. Once the product is received at the factory it will be tested and then repaired or replaced.6. Turn around time is approximately one week. A repaired or replacement product will be shippedback to you.Warranty:This ADS Technologies, Inc. product comes with a One (1) year hardware warranty. ADS Technologies, Inc.(ADS) warrants this product against defects in material and workmanship for a period of One (1) year fromthe date of original purchase from ADS or an authorized ADS dealer. This warranty applies only to the originalpurchase of the product and is not transferable. This warranty does not cover any incompatibilities due to theuser’s computer, hardware, software or other related system configuration in which the product interfaces.Proof of purchase will be required before any warranty consideration by ADS occurs.This warranty does not cover any damage caused by negligence, non-authorized modifications, or partsinstalled without prior written permission from ADS.This warranty does not apply if the product has been damaged by accident, abuse, or misapplication, nor as aresult of service to the product by anyone other than ADS.If your ADS product is not in working order, your only recourse is repair or warranty replacement, asdescribed above. UNDER NO CIRCUMSTANCES will ADS Technologies, Inc. be liable for consequentialdamages, including but not limited to any lost savings, lost profits, or any other damages, caused by the use ofany ADS Technologies, Inc. product or inability to use the product, even if the dealer or ADS Technologies, Inc.has been advised of such liability or other claims. This includes damage to property and, to the extentpermitted by law, damages for personal injury. This warranty is in lieu of all other warranties including impliedwarranties of merchantability and fitness for a particular purpose.

/ 133

Related manuals for ADS Technologies API-550