Any customer who has access to a (TTY) or aconventional teletypewriter can communicate withCadillac by dialing from the United States orCanada 1-888-889-2438 — daily, 24 hours.Cadillac and General Motors of Canada Limitedreserve the right to limit services or reimbursementto an owner or driver when, in their solediscretion, the claims become excessive infrequency or type of occurrence.Roadside Service is not part of or included in thecoverage provided by the New Vehicle LimitedWarranty. Cadillac and General Motors of CanadaLimited reserve the right to make any changesor discontinue the Roadside Service programat any time without notification.Towing and Road Service ExclusionsSpecifically excluded from Roadside Servicecoverage are towing or services for vehiclesoperated on a non-public roadway or highway,fines, impound towing caused by a violationof local, Municipal, State, Provincial or Federallaw, and mounting, dismounting or changingof snow tires, chains, or other traction devices.Courtesy TransportationTo enhance your ownership experience, we andour participating dealers are proud to offerCourtesy Transportation, a customer supportprogram for new vehicles.For warranty repairs during the Bumper-to-Bumper(United States) or Base Warranty Coverageperiod (Canada), provided by the New VehicleLimited Warranty, interim transportation maybe available under the courtesy transportationprogram. Several courtesy transportation optionsare available when warranty repairs are requiredto assist in reducing your inconvenience.Courtesy Transportation is not part of the newVehicle Limited Warranty and is available only atparticipating dealers. A separate booklet entitled“Warranty and Owner Assistance Information”furnished with each new vehicle provides detailedwarranty coverage information.491
