6-43The auxiliary source is running butthere is no picture or sound. Check that the RSE video screen isin the auxiliary source mode bypressing the AUX button on theremote control.Check the auxiliary inputconnections at both devices.Sometimes the wireless headphoneaudio cuts out or buzzes.Check for obstructions, lowbatteries, reception range, andinterference from cellular telephonetowers or by using a cellulartelephone in the vehicle.Check that the headphones are oncorrectly using the L (left) and R(right) on the headphones.Check that the headphones arepositioned properly with theheadband across the top of thehead.I lost the remote and/or theheadphones. See your dealer/retailer forassistance.The DVD is playing, but there is nopicture or sound.Check that the RSE video screen issourced to the DVD player bypressing the AUX button on theremote control.Problem Recommended ActionDVD Display Error MessagesThe DVD display error messagedepends on which radio the vehiclehas. The video screen may displayone of the following:Disc Load/Eject Error orMechanical Error: There are discload or eject problems.Disc Format Error or UnknownFormat: The disc is inserted with thedisc label wrong side up, or if the discis damaged.Disc Region Error or Disc Error:The disc is not from a correct region.No Disc Inserted: No disc ispresent when the Z EJECT orMEM/DVD/AUX button is pressed onthe radio.Tips and Troubleshooting Chart (cont’d)srx.book Page 43 Monday, June 8, 2009 8:28 AM