15-31Chapter 15 Maintenance & Frequently Asked QuestionsIs your document too light?Press the CONTRAST button until DARKER is selected then try sendingagain. (Q6-4)Is the scanning glass on your fax clean?Copy a document on your fax and see if the copy is streaked or dirty. If thecopy is streaked or dirty, clean the scanning glass. (Q15-22)JCan not perform relay sending?Does the relay unit support ITU-T subaddress/password transactions?If the relay unit does not support ITU-T subaddress/password transactions,you can not perform relay sending.Has the relay unit set up a relay group correctly?The relay group must be set up correctly on the relay unit and the relayunit must tell you the subaddress and password. If the relay unit has set aITU-T password, then you must send the document with the correctpassword as well as the correct subaddress. (Q9-8)Does the ITU-T subaddress/password match those of the relay unit?Make sure you set the correct subaddress/password. (Q9-9)Is the memory of the relay unit full?Check with the relay unit and make sure there is enough memory toreceive your document. Ask the relay unit to clear their memory then tryagain.JCan not perform confidential sending?Does the other fax support ITU-T subaddress/password transactions?If the other fax does not support ITU-T subaddress/password transactions,you can not perform confidential sending.Has the other party set up a confidential mailbox?The other party must set up a confidential mailbox on the other fax andtell you the subaddress and password. If the other party has set a ITU-Tpassword, then you must send the document with the correct password aswell as the correct subaddress. (Q10-9)Does the ITU-T subaddress/password match those of the other party?Make sure you set the correct subaddress/password. (Q10-9)Is the memory of the other fax full?Check with the other party and make sure there is enough memory toreceive your document. Ask the other party to clear their memory then tryagain.
