Dell Latitude 100L Owner's Manual

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Contents

128w w w . d e l l . c o m | s u p p o r t . d e l l . c o mFILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016wr0.fmD E L L C O N F I D E N T I A L – P R E L I M I N A R Y 3 / 1 8 / 0 4 – F O R P R O O F O N LYHow long does this limited warranty last?This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell-branded hardware:• Portable computer batteries carry a 1-year limited warranty.• Projector lamps carry a 90-day limited warranty.• Memory carries a lifetime limited warranty.• Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dellcomputer to which the monitor will be connected.• Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limitedwarranty for reconditioned parts or, for both new and reconditioned parts, the reminder of the warranty for theDell computer on which such parts are installed.The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warrantyperiod is not extended if we repair or replace a warranted product or any parts. Dell may change the availability oflimited warranties, at its discretion, but any changes will not be retroactive.What do I do if I need warranty service?Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your DellService Tag or order number available.What will Dell do?During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 daysof the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardwareproducts returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product,we will replace it with a comparable product that is new or refurbished.Individual Home Consumers: U.S. OnlyTechnical Support 1-800-624-9896Customer Service 1-800-624-9897Individual Home Consumers who purchased through anEmployee Purchase Program:Technical Support and Customer Service 1-800-822-8965Home and Small Business Commercial Customers:Technical Support and Customer Service 1-800-456-3355Medium, Large, or Global Commercial Customers, HealthcareCustomers, and Value-Added Resellers (VARs):Technical Support and Customer Service 1-800-822-8965Government and Education Customers:Technical Support and Customer Service 1-800-234-1490Dell-Branded Memory 1-888-363-5150