FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c50.fmD E L L C O N F I D E N T I A L – P R E L I M I N A R Y 3 / 1 8 / 0 4 – F O R P R O O F O N LYUsing CDs, DVDs, and Other Multimedia 475Using CDs, DVDs, and Other MultimediaUsing CDs and DVDsFor information about using CDs and DVDs in your computer, see the Dell Latitude 100L Helpfile. To access the help file, see page 16.CD or DVD ProblemsIf you cannot play a CD, CD-RW, or DVDNOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives.High-speed CD drive vibration is normal and may cause noise. This noise does not indicate adefect with the drive or the CD.E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — In Windows XP, click the Start button and clickMy Computer. In other operating systems, double-click My Computer. If the drive is not listed, perform afull scan with your antivirus software to check for and remove viruses. Viruses can sometimes preventWindows from recognizing the drive. Insert a bootable disk and restart the computer.T R Y A N O T H E R D I S C — Insert another disc to eliminate the possibility that the original disc is defective.ENSURE THAT THE CD IS SNAPPED TO THE SPINDLE ON THE CD DRIVE TRAYA D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right corner ofyour screen. Ensure that the volume is turned up and that the sound is not muted.C L E A N T H E D R I V E O R D I S C — See "Cleaning Your Computer" in the Dell Latitude 100L Help file forinstructions. To access the help file, see page 16.If you cannot eject the CD, CD-RW, or DVD drive tray1 Ensure that the computer is shut down and turned off (see page 36).2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until thetray is partially ejected.3 Gently pull out the tray until it stops.If you hear an unfamiliar scraping or grinding sound• Ensure that the sound is not caused by the program that is running.• Ensure that the disk or disc is inserted properly.