Solving Problems 65FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c70.fmD E L L C O N F I D E N T I A L – P R E L I M I N A R Y 3 / 1 8 / 0 4 – F O R P R O O F O N LYDrive ProblemsNOTE: For information on saving files to a floppy disk, see the Dell Latitude 100L Help file. To access thehelp file, see page 16.If you cannot save a file to a floppy driveE N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E — In Windows XP, click the Start button and clickMy Computer. In other operating systems, double-click My Computer. If the drive is not listed, performa full scan with your antivirus software to check for and remove viruses. Viruses can sometimes preventWindows from recognizing the drive. Insert a bootable disk and restart the computer.E N S U R E T H A T T H E D I S K I S N O T W R I T E - P R O T E C T E D — You cannot save data to a write-protected disk.See the following figure.T R Y A N O T H E R F L O P P Y D I S K — Insert another disk to eliminate the possibility that the original disk isdefective.R E C O N N E C T T H E D R I V E —1 Save and close any open files, exit any open programs, and shut down the computer.2 Disconnect and reconnect the drive.3 Turn on the computer.C L E A N T H E D R I V E — See "Cleaning Your Computer" in the Dell Latitude 100L Help file forinstructions. To access the help file, see page 16.write-protectednot write-protectedback of floppy disk
