Solving Problems 67FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c70.fmD E L L C O N F I D E N T I A L – P R E L I M I N A R Y 3 / 1 8 / 0 4 – F O R P R O O F O N LYA program stops respondingError messages appearResolving Other Technical ProblemsIf Your Computer Gets WetCAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer isconnected to an electrical outlet, it is recommended that you turn off AC power at the circuit breakerbefore attempting to remove the power cables from the electrical outlet. Use the utmost caution whenremoving wet cables from a live power source.1 Shut down the computer (see page 36), disconnect the AC adapter from the computer, andthen disconnect the AC adapter from the electrical outlet.2 Turn off any attached external devices, and disconnect them from their power sources andthen from the computer.3 Ground yourself by touching one of the metal connectors on the back of the computer.4 Remove any installed PC Cards, and put them in a safe place to dry.5 Remove the battery.E N D T H E P R O G R A M —1 Simultaneously press .2 Click the Applications tab, and then select the program that is no longer responding.3 Click End Task.R E V I E W "E R R O R M E S S A G E S " O N P A G E 6 1 — Look up the message and take the appropriate action.See the software documentation.G O T O T H E D E L L S U P P O R T W E B S I T E — Go to support.dell.com for help with general usage,installation, and troubleshooting questions.E- M A I L D E L L — Go to support.dell.com and then click E-Mail Dell in the Communicate list. Sendan e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dellwithin hours.C O N T A C T D E L L — If you cannot solve your problem using the Dell™ Support website or e-mailservice, call Dell for technical assistance (see page 106).