Dell Latitude 100L Owner's Manual

Also see for Latitude 100L: Setup guide Service manual Service manual

Contents

134w w w . d e l l . c o m | s u p p o r t . d e l l . c o mFILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016wr0.fmD E L L C O N F I D E N T I A L – P R E L I M I N A R Y 3 / 1 8 / 0 4 – F O R P R O O F O N LYTo return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return AuthorizationNumber. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in theiroriginal packaging within 5 days of the date that Dell issues the Credit Return Authorization Number. You must alsoprepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may returnsoftware for a refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened. Returnedproducts must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other itemsincluded with a product must be returned with it. For customers who want to return, for refund or credit only, eitherapplication or operating system software that has been installed by Dell, the whole system must be returned, along withany media and documentation that may have been included in the original shipment.The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to productspurchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's Softwareand Peripheral's then-current return policy (see the following section, "Dell Software and Peripherals [Canada Only]").Dell Software and Peripherals (Canada Only)Third-Party Software and Peripherals ProductsSimilar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party softwareand peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third-party manufacturer warranties vary from product to product. Consult your product documentation for specific warrantyinformation. More information may also be available from the manufacturer or publisher.While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all ofthe products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of theproducts we sell on the hundreds of different brands of computers available today. If you have questions aboutcompatibility, we recommend and encourage you to contact the third-party software and peripheral productmanufacturer or publisher directly.Dell-Branded Peripheral ProductsDell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as themanufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine which limitedwarranty applies to the product you purchased, see the Dell packing slip or invoice and/or the product documentationthat accompanied your product. Descriptions of Dell's limited warranties are described in preceding sections.Return PolicyIf you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company, youmay return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date onthe packing slip or invoice for a refund of the product purchase price if already paid. This refund will not include anyshipping and handling charges shown on your packing slip or invoice; you are responsible for those.To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return AuthorizationNumber. You must ship the Dell Software and Peripherals products back to Dell in their original manufacturer'spackaging (which must be in as-new condition), prepay shipping charges, and insure the shipment or accept the risk ofloss or damage during shipment.To qualify for refund or replacement, returned products must be in as-new condition, software products must beunopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must bereturned with it.