46 Using the Keyboard and Touch Padw w w . d e l l . c o m | s u p p o r t . d e l l . c o mFILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c40.fmD E L L C O N F I D E N T I A L – P R E L I M I N A R Y 3 / 1 8 / 0 4 – F O R P R O O F O N LY4 Type some characters on the external keyboard and verify that they appear on the display.If you cannot verify these steps, you may have a defective external keyboard.T O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D , C H E C K T H E I N T E G R A T E DK E Y B O A R D —1 Shut down the computer (see page 36).2 Disconnect the external keyboard.3 Turn on the computer.4 From the Windows desktop, click the Start button, point to All Programs (Programs in Windows 2000),point to Accessories, and click Notepad.5 Type some characters on the external keyboard and verify that they appear on the display.If the characters appear now but did not with the external keyboard, you may have a defective externalkeyboard. Contact Dell (see page 106).Unexpected CharactersD I S A B L E T H E N U M E R I C K E Y P A D — Press to disable the numeric keypad if numbers aredisplayed instead of letters. Verify that the numbers lock light is not lit.