64 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o mFILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c70.fmD E L L C O N F I D E N T I A L – P R E L I M I N A R Y 3 / 1 8 / 0 4 – F O R P R O O F O N LYIf only part of the display is readableScanner ProblemsA D J U S T T H E W I N D O W S D I S P L A Y S E T T I N G S —Windows XP1 Click the Start button and then click Control Panel.2 Click Appearance and Themes.3 Click the area you want to change or click the Display icon.4 Try different settings for Color quality and Screen resolution.Windows 20001 Click the Start button, point to Settings, and then click Control Panel.2 Double-click the Display icon and click the Settings tab.3 Try different settings for Colors, Screen area, and Advanced Settings.S E E "E R R O R M E S S A G E S " — If an error message appears, see page 61.C O N N E C T A N E X T E R N A L M O N I T O R —1 Turn off your computer and connect an external monitor to the computer.2 Turn on the computer and the monitor, and adjust the monitor brightness and contrast controls.If the external monitor works, the computer display or video controller may be defective. Contact Dell(see page 106).C H E C K T H E P O W E R C A B L E C O N N E C T I O N — Ensure that the scanner power cable is firmly connectedto a working electrical power source and that the scanner is turned on.C H E C K T H E S C A N N E R C A B L E C O N N E C T I O N — Ensure that the scanner cable is firmly connected to thecomputer and to the scanner.U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.
