IBM x3690 X5 Service Manual

Also see for System x3690 X5: Implementation guide Installation and user guide At-a-glance reference guide At-a-glance guide Manual

Table 8. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved.v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determinewhich components are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by aTrained service technician.v Go to the IBM support Web site at http://www.ibm.com/supportportal/ to check for technical information,hints, tips, and new device drivers or to submit a request for information.Messagenumber Component Test State Description Action089-901-xxx CPU CPU StressTestFailed Test failure. 1. Turn off and restart the system ifnecessary to recover from a hung state.2. Make sure that the DSA code is at thelatest level. For the latest level of DSAcode, go to http://www.ibm.com/support/docview.wss?uid=psg1SERV-DSA.3. Run the test again.4. Make sure that the system firmware is atthe latest level. The installed firmwarelevel is shown in the DSA event log in theFirmware/VPD section for thiscomponent. For more information, see“Updating the firmware” on page 397.5. Run the test again.6. Turn off and restart the system ifnecessary to recover from a hung state.7. Run the test again.8. Replace the following components one ata time, in the order shown, and run thistest again to determine whether theproblem has been solved:a. (Trained service technician only)Microprocessor9. If the failure remains, go to the IBM Website for more troubleshooting informationat http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.86 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide