IBM x3690 X5 Service Manual

Also see for System x3690 X5: Implementation guide Installation and user guide At-a-glance reference guide At-a-glance guide Manual

Table 8. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved.v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determinewhich components are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by aTrained service technician.v Go to the IBM support Web site at http://www.ibm.com/supportportal/ to check for technical information,hints, tips, and new device drivers or to submit a request for information.Messagenumber Component Test State Description Action201-864-xxx Memory MemoryTestAborted Test Aborted: NoGAS GeneralAddressStructure type 0in OEM1 table.Refer to ACPItables.1. Turn off and restart the system.2. Run the test again.3. Make sure that the DSA code is at thelatest level. For the latest level of DSAcode, go to http://www.ibm.com/support/docview.wss?uid=psg1SERV-DSA.4. Make sure that the server firmware is atthe latest level. The installed firmwarelevel is shown in the DSA event log in theFirmware/VPD section for thiscomponent. For more information, see“Updating the firmware” on page 397.5. Run the test again.6. If the failure remains, go to the IBM Website for more troubleshooting informationat http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.201-865-xxx Memory MemoryTestAborted Test Aborted: NoXSECSRAT keyin OEMx table.Refer to ACPItables1. Turn off and restart the system.2. Run the test again.3. Make sure that the DSA code is at thelatest level. For the latest level of DSAcode, go to http://www.ibm.com/support/docview.wss?uid=psg1SERV-DSA.4. Make sure that the server firmware is atthe latest level. The installed firmwarelevel is shown in the DSA event log in theFirmware/VPD section for thiscomponent. For more information, see“Updating the firmware” on page 397.5. Run the test again.6. If the failure remains, go to the IBM Website for more troubleshooting informationat http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.142 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide