IBM x3690 X5 Service Manual

Also see for System x3690 X5: Implementation guide Installation and user guide At-a-glance reference guide At-a-glance guide Manual

Table 8. DSA messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved.v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determinewhich components are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by aTrained service technician.v Go to the IBM support Web site at http://www.ibm.com/supportportal/ to check for technical information,hints, tips, and new device drivers or to submit a request for information.Messagenumber Component Test State Description Action166-820-xxx IMM IMM I 2CTestAborted IMM I2C teststopped: acommandresponse couldnot be provided;the device is infirmware updatemode.1. Turn off the system and disconnect itfrom the power source. You mustdisconnect the system from ac power toreset the IMM.2. After 45 seconds, reconnect the system tothe power source and turn on the system.3. Run the test again.4. Make sure that the DSA code and IMMfirmware are at the latest level.5. Make sure that the IMM firmware is atthe latest level. The installed firmwarelevel is shown in the DSA event log in theFirmware/VPD section for thiscomponent. For more information, see“Updating the firmware” on page 397.6. Run the test again.7. If the failure remains, go to the IBM Website for more troubleshooting informationat http://www.ibm.com/systems/support/supportsite.wss/docdisplay?brandind=5000008&lndocid=SERV-CALL.106 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide