IBM x3690 X5 Service Manual

Also see for System x3690 X5: Implementation guide Installation and user guide At-a-glance reference guide At-a-glance guide Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved.v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determinewhich components are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Error code Description Action2011001 PCI PERR 1. Check the riser-card LEDs.2. Reseat all affected adapters and riser cards.3. Update the PCI adapter firmware.4. Remove the adapter from the riser card.5. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. Adapterb. (Trained service technician only) System board2018001 PCI Express uncorrected or uncorrected error 1. Check the riser-card LEDs.2. Reseat all affected adapters and riser cards.3. Update the PCI adapter firmware.4. Remove the adapter from the riser card.5. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. Adapterb. (Trained service technician only) System board2018002 Option ROM resource allocation failureInformational message that some devices might notbe initialized.1. If possible, rearrange the order of the adapters inthe PCI slots to change the load order of theoptional-device ROM code.2. Run the Setup utility, select Start Options, andchange the boot priority to change the load orderof the optional-device ROM code.3. Run the Setup utility and disable some otherresources, if their functions are not being used, tomake more space available.a. Select Start Options, then PXE Network todisable the integrated Ethernet controllerROM.b. Select Network, then PXE Configuration, todisable the ROM of the adapter in the PCIslots.c. Select Devices and I/O Ports to disable any ofthe integrated devices.4. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. Each adapterb. (Trained service technician only) System boardChapter 3. Diagnostics 43