Application Gateway Administration GuideChapter 9 Smart Agent ConfigurationConfiguring Smart Agent1093 Select the country of the Application Gateway location.Note For correct dialing, the Application Gateway and the PCs that arerunning Smart Agent must be located in the same country and areacode.4 Enter the area code for the Application Gateway location.For some locations in Europe, the area code is the geographic area codewithout the domestic dialing prefix.5 Click Submit.Configuring the LDAP ConnectionDuring Smart Agent installation, a user is prompted to enter a user nameand password. Smart Agent authenticates the credentials against LDAP.The user name is also used to obtain the associated telephone number forthe user. When a user clicks a number to call it, the Application Gatewaysends a message to the user’s phone.The Application Gateway stores the user name entered during installationin a registry file and automatically fills it in each time the user starts SmartAgent.The Application Gateway connects to an LDAP server. The ApplicationGateway supports LDAP version 3. Supported LDAP directories includeMicrosoft Active Directory, OpenLDAP, SunONE/iPlanet LDAP, andNovell eDirectory.Note If you also use the Voice Office Application Suite, the LDAP directoriesthat you set up on the Operation > Voice Office > Directory page do notrelate to Smart Agent operation. If Smart Agent will use a directory thatyou configured on the Directory page, you will need to configure thatdirectory on the Call Server page as described in the following steps.
