Application Gateway Administration GuideChapter 5 LDAP/CSV Directory ConfigurationExpress Directory Overview53Express Directory FeaturesIP telephone users view directory information by choosing “ExpressDirectory” from the Voice Office menu. If you have multiple directories,the Application Gateway can display a submenu of directories under“Express Directory” in the Voice Office menu. For example, the ExpressDirectory submenu might contain choices such as Corporate, Customers,and Vendors.Alternatively, the Application Gateway can combine all directories so thatthe Nortel IP telephone user searches one combined directory. If anindividual has unique entries in more than one of the combineddirectories, the Express Directory displays each entry.Express Directory includes the following features for Nortel IP telephoneusers:• Provides simple access to your company directory. To use ExpressDirectory, an IP telephone user presses the Expand key, selects“Express Directory” from the Voice Office menu. If you haveconfigured the Application Gateway to display several directoriesindividually (not combined), the user selects a directory name fromthe Express Directory submenu before starting a search.• By default, displays each name as two Directory entries: “First NameLast Name” and “Last Name, First Name”. For example, Manuel Denzis listed as “Manuel Denz” and “Denz, Manuel”. You customizeDirectory entries through the Application Gateway AdministrationTool, as described in “Configuring the Application Gateway to UseLDAP Directories,” page 54 and “Configuring the ApplicationGateway to Use Directory Files in CSV Format,” page 63.• Displays for a selected name the associated email address andtelephone numbers, if those attributes are defined in your directory.• Enables an IP telephone user to call a number by selecting it in ExpressDirectory. You can configure the prefixes to be dialed with telephonenumbers as follows:– Each configured directory can have its own prefix, as described in“Specifying LDAP Attributes for Voice Office Operations,”page 57.– A prefix can also be assigned to all directories, as described in“Adding Dialing Rules,” page 66.
