106 Chapter 4 Configuration guidelines213346.02In the network TAPI/IVR configuration window you can configure the followingelements:• IP address of the IVR server.• Home location code (HLOC) of the Succession switch for the IVR system,which is the same as the HLOC printed on the switch, in overlay 21.• Port address. The default port value for the IVR port is 5000 but you canchange this if you discover port conflicts.• Protocol. TCP/IP is the required protocol.• Remote TAPI server host addresses. To attach call data to calls during anACD transfer or a NACD overflow, you must specify a remote host addressfor each TAPI server in the network.Adding an IVR remote host addressTo add an IVR remote host address:1 In the Network TAPI/IVR Server window, click Add to display the AddRemote Host Address window. (Figure 41)Figure 41 Add Remote Host Address window2 Type the following in the appropriate fields:
