182 Chapter 8 Troubleshooting213346.02Microsoft TAPI issuesThis section describes some common issues related to Microsoft TAPI.No error recoveryIf you need to restart Microsoft TAPI, for example after an application ceases tooperate, you must shut down and restart the server. Because users can not stop theTAPISRV application there is no way of unloading Microsoft TAPI except byrestarting the server.TAPISRV unable to locate the DLL fileIf you receive the error message tapisrv.exe unable to locate DLL, youmust restart the server to enable the system to locate the DLL file.LINERR_NODRIVER error messageA LINERR_NODRIVER error message indicates that Microsoft TAPI is assigningthe first line to a unimodem. Nortel Networks recommends that you do not installa modem on the TAPI server. To resolve the conflict, uninstall the modem driverfrom the server.LineInitializeEx reports Success when the service is stoppedWhen Symposium TAPI SP is stopped, Microsoft TAPI continues to load otherTAPI providers, presenting a success report followed by the number of devices.However, when the Symposium TAPI SP service is stopped, the number ofdevices is reported as 0.Meridian Link Services issuesThis section contains known issues that occur when Meridian Link Services doesnot present complete information.
