167Network Managers Guide for Symposium TAPI Service Provider for Succession, release 3.0Chapter 8TroubleshootingThis chapter provides information on the following:• applications you can use to troubleshoot issues with Symposium TAPI SP• procedures for dealing with common problemsLicense Manager troubleshooting applicationsThe Flex LM License Manager is no longer used by Symposium TAPI SP. It hasbeen replaced by a License Manager Tab in the Symposium TAPI SPConfiguration Application. This is a self contained License decryption anddiagnostic interface.Logger troubleshooting applicationIf a problem occurs when installing or running Symposium TAPI SP, you can runthe logger application to create a log of activities which can help to identify thesource of the problem. The application displays information in the logger windowthat you can save in the overflow file for review by technical personnel.Before you run a troubleshooting session with the logger application, verify thatthe desired log style is selected for the feature(s) you want to troubleshoot. Formore information refer to “Configuring the log styles table” on page 113.Note: Run the logger application only if requested to do so by NortelNetworks GNTS.
