Chapter 2 Installation guidelines 47Network Managers Guide for Symposium TAPI Service Provider for Succession, release 3.0Installation notes in a Symposium call centerenvironmentThis section describes the procedures to install Symposium TAPI SP 3.0 in theSymposium Call Center Server (SCCS) environment (Figure 5). The sameinstallation procedures also apply to the Symposium Express Call Center (SECC)environment. Two 10/100BASE-T network Ethernet ports are required on theSCCS to ensure physical isolation between the E-LAN and the C-LANs. Only one10/100BASE-T network Ethernet port is necessary on the TAPI server to connectto the C-LAN.Figure 5 SCCS installation in a call center environmentBefore you proceed, ensure that the prerequisites described earlier in this chapterare met. The following requirements are also necessary:• You must have administrative rights and be familiar with Microsoft TAPIoperation to install this software. * + % &'() ! * * * Symposium TAPIServer
