Machine and Job Status WorkCentre ® 5945/5955User Guide 6674. Select the Close button.More InformationSystem Administrator Guide www.xerox.com/support.Using Internet Services to find System Administrator Contact DetailsViewing the status of SMart eSolutions in Internet ServicesFaults and AlertsViewing Faults using the Machine Status MenuThe Machine Status button gives you access to useful information about the machine, including theserial number and model. You can also view the status of the paper trays, billing and suppliesinformation, and print useful information pages.Use the Faults option to see details of any errors on the device. This will help you troubleshootproblems. The Active Messages screen also contains a Fault History button which displays faultcodes and the date they occurred on the device.1. Press the Machine Status button on the Control Panel.2. Select the Active Messages tab on the touch screen. The screen displays any faults or alerts onyour device.3. Select Faults from the Faults and Alerts menu. The most recent faults will display.4. Select a fault for information that will help you resolve the fault.5. If required, select the Fault History button to see details of previous faults.• Select the Close button.6. Select the Close button.More InformationSystem Administrator Guide www.xerox.com/support.Viewing Alert Messages using the Machine Status MenuThe Machine Status button gives you access to useful information about the machine, including theserial number and model. You can also view the status of the paper trays, billing and suppliesinformation, and print useful information pages.Use the Alerts option see details of any warnings relating to the device. Alerts identify status suchas low paper, or that a consumable will soon need replacing.1. Press the Machine Status button on the Control Panel.2. Select the Active Messages tab on the touch screen. The screen displays any faults or alerts onyour device.3. Select Alerts from the Faults and Alerts menu.4. Select an alert for information that will help you respond to the alert message.5. Select the Close button.More InformationSystem Administrator Guide www.xerox.com/support.