Administrator’s Guide for SIP-T58V/T58A/T56A/CP960 IP Phones434Troubleshooting MethodsYealink phones provide feedback in a variety of forms such as log files, packets, status indicators and so on, which canhelp you more easily find the system problem and fix it.TopicsLog FilesResetting Phone and ConfigurationPackets CaptureWatch DogAnalyzing Configuration FilesExporting All the Diagnostic FilesPhone StatusPhone RebootLog FilesYealink IP phone can log events into two different log files: boot log and system log. You can choose to generate thelog files locally or sent to syslog server in real time, and use these log files to generate informational, analytic andtroubleshoot phones.The following table lists the log files generated by the phone:Local Syslog Server Description-all.tgzboot.log -boot.log It can only log the last reboot events. It is required to report the logs with allseverity levels.sys.log -sys.logIt reports the logs with a configured severity level and the higher.For example, if you have set the severity level to 4, then the logs with a severitylevel of 0 to 4 will all be reported.TopicsLocal LoggingSyslog LoggingLocal LoggingYou can enable local logging, specify the severity level, and choose to keep the log locally or upload the local log filesto the provisioning server. The local log files can be exported via web user interface simultaneously.TopicsLocal Logging ConfigurationExporting the Log Files to a Local PCViewing the Log FilesLocal Logging ConfigurationThe following table lists the parameters you can use to configure local logging.Parameter static.local_log.enable .cfgDescription It enables or disables the phone to record log locally.
