Nortel Meridian SL-100 manuals
Meridian SL-100
Table of contents
- installing the i2004 internet telephone
- Installing the i2004 Internet Telephone Installing the i2004 Internet Telephone 3
- the i2004 internet telephone – emissions class a product
- Installing the i2004 Internet Telephone
- Initializing the i2004 Internet Telephone
- Entering a DN Key
- Display Screen
- Softkeys
- Multiple Line Appearances
- Icons
- Basic Calls
- Making a Call
- Pre-Dialing
- Answering a Call
- Features Overview
- Finding the Information You Need
- Overview of i2050 Installation for IGW Access
- Step 2: Install the USB Audio Headset
- Step 4: Run the i2050 Configuration Tool
- Step 5: Start the i2050 and Enter a DN Key
- Troubleshooting
- Table Of Contents
- transferring a call
- conferencing calls
- forwarding calls
- do not disturb
- message waiting and message retrieval
- call park
- call pickup
- ring again
- privacy and privacy release
- igw access features
- incoming callers list
- personal directory
- services key
- changing language
- changing phone options
- using session features
- setting or changing your password
- viewing network info
- changing display formats
Meridian SL-100
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Introduction to your M3905 Call Center Telephone
- M3905 Call Center Features
- Available ACD Features on the M3905 Telephone
- Terms you should know
- Your telephone's controls
- Context Sensitive Soft Keys (self-labeled)
- Fixed Keys
- Application Keys
- Primary Directory Number
- M3905 Call Center Meridian Digital Telephone
- Options List
- Select a language
- Adjust Screen contrast
- Choose Ring type
- Live dial pad
- Call timer
- Headset type
- Headset port external alerter
- Call Center headset interface
- Call Center agent/supervisor features
- Agent Logout
- Agent features
- Call Forcing
- Display Queue Threshold (MSQS enhancement for agents)
- Emergency Key
- Not Ready Key
- Answer or Make Non-ACD Calls
- Walkaway and Return from Walkaway
- Transfer to InCalls Key
- Call Center supervisor features
- Answer Emergency
- Controlled Interflow
- Observe Agent
- Display Agent Status
- Display Queue Status
- Your telephone non-ACD call features
- Predial feature
- Redial Last Number Called
- Speed Call
- System Speed Call (Network Speed Call)
- Intercom Call
- Intercom Call on a Predesignated Set
- Individual Page from Group Intercom
- While you are away from your desk
- Forward an Internal Call (Call Forward Busy/Don't Answer Split)
- Call Forward – Remote Activation
- While on an active call
- Blind Transfer Recall
- Call Park
- Charge a Call or Charge a Forced Call
- Trace a Malicious Call
- Incoming calls
- Call Waiting
- Talk with more than one person
- Call Join
- Call features
- Busy Override
- Use Station Camp-on
- Class features on IVD sets
- Automatic Recall (AR)
- Customer Originated Trace (COT)
- Calling Name/Number Delivery Blocking (CNNB)
- Selective Call Forward (SCF)
- Directory display and navigation
- Directory password protection
- Call Log
- Access and use the Redial List
- Use the Personal Directory
- Add an incoming call
- Add an outgoing call
- Delete your Personal Directory
- Use the Personal Directory to make a call
- Search for an entry
- Copy a number from the Redial List
- Corporate Directory
- Accessories for the M3905
- Analog Terminal Adapter (ATA)
- Feature Key chart
- Meridian SL-100 Feature Access Codes (FAC)
Meridian SL-100
Table of contents
- revision history
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Getting Help from the Nortel Web site
- Getting Help through a Nortel distributor or reseller
- Introduction
- Product description
- System overview
- Hardware overview
- ICB hardware design characteristics
- External equipment
- Join the conference using the direct meeting access method
- Join the conference using the single DN access method
- Expand the conference
- Engineering guidelines
- Hardware
- System capacity
- CS 2100/Meridian SL-100 system compatibility
- LAN configuration
- Nortel Integrated Conference Bridge: Service Implementation Fundamentals
- LAN/intranet access only
- NN43001-558/555-4001-135 01.02 Standard
- Notes
- Summary of LAN installation information
- Installation and configuration
- Unpack and inspect the equipment
- Determine the access method
- Assign ACD DNs
- Configure DNs for a dual-card conference
- Assign CDR data
- CS 2100/Meridian SL-100 configuration
- Procedure 2 Configure a single-card conference
- Dual-card configuration
- Procedure 3 Configure a dual-card conference
- ICB installation and configuration procedures
- Procedure 4 Install the Ethernet Adapter card
- Procedure 5 Access the ICB directly
- Procedure 6 Access the ICB remotely using a modem
- Procedure 8 Access the ICB directly - Option 11C or CS 1000
- Procedure 9 Access the ICB remotely using a modem - Option 11C or CS 1000
- Procedure 11 Install ICB cards
- Procedure 13 Configure initial card parameters using the CLI
- ICB Installation Wizard
- Step 1 - Basic Card Settings
- Step 2 - Access Numbers
- Step 3 - Define First User
- Browser user interface
- User types
- Procedure 15 Login to the BUI
- Login password change
- Customize the BUI home page and title bar
- Fixed title frame
- Scheduling BUI
- Meetings List window
- Scheduling window
- Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL
- Chairperson operations
- Administration BUI
- ICB Dashboard
- Settings
- Default conference
- Volume Level
- E-mail template
- Customize greetings
- Procedure 17 Replace the brandline greeting
- Company images upload
- Upgrades
- Call-out Groups
- Permanent Conferences
- Telephone user interface
- TUI operation during an active conference
- Features available to all participants
- Conferee features
- TUI services
- Schedule a conference
- Record a brandline greeting
- Record a conference-specific greeting
- Microsoft Outlook GUI
- Publishing the form in Microsoft Outlook
- Procedure 25 Microsoft Outlook Administrator to publish the ICB files to the Organizational Forms Library
- Procedure 26 Publishing the ICB form in Microsoft Outlook by each Microsoft Outlook user
- Procedure 27 Select the ICB form as the default form in Microsoft Outlook
- Removing the ICB files from the Personal Forms Library
- Procedure 29 Removing the ICB files from the Personal Forms Library (way 1)
- Login to the ICB card using Microsoft Outlook
- Scheduling a new conference
- Setting a delegate user for Microsoft Outlook Calendar
- Maintenance
- Problem solving
- Procedure 33 Deleting the forms cache file manually
- Procedure 34 Upgrading the ICB form in the Organizational Forms Library
- Diagnostic tools
- ICB status LED indicator
- Signaling Tests
- TCP/IP connectivity test
- ICB CLI commands
- ICB fault isolation and correction
- Card replacement
- Error message handling
- Error message procedures
- Procedure 38 Retrieve the entire error message file to a PC
- Procedure 39 Configure error message filtering
- Advanced troubleshooting
- Backup
- Restore
- Backup and restore process log
- Reports
- BUI Report Viewer
- Short Connection Report
- CLI Short Connection Report
- CLI Meetings Log Report
- Overbooking Report
- Overbooking Report (.CSV)
- Billing Report
- BUI Billing Report
- Billing Report (.CSV)
- CS 1000 Call Detail Recording
- CDR example scenarios
- Maintenance (Error) Report
- Purpose
- Keycode security
- Planning for an upgrade
- Upgrade procedures
- Port Upgrade
- Procedure 44 Upgrade ports from the administrator ICB Dashboard
- Firmware Upgrade
- Procedure 46 Firmware upgrade from ICB card upper socket
- Upgrade to the single DN access method
- Upgrade from a stand-alone to a dual-card ICB
- Procedure 50 Stand-alone card to primary card
- Procedure 51 Meridian switch configuration changes
- Appendix A Password security
- Unsuccessful login attempt handling
- Password parameters summary
- Reset passwords
- Procedure 54 Use the second-level CLI edit password command
- CLI Password Editor editing session
- Application Protocol Port Numbers
- Appendix B Product integrity
- Regulatory standards
- MTBF
- List of terms
Meridian SL-100
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- New in this release
- About this document
- Meridian SL-100 hardware overview
- SuperNode generations
- Meridian SL-100 platforms
- Meridian SL-100 cabinets and frames
- Dimensions
- References
- Meridian SL-100 general functions
- Core
- Bus functions
- XA-Core
- Enhanced Network (ENET)
- Meridian Cabinet Network Interface (MCNI)
- Link Peripheral Processor
- Single-Shelf Link Peripheral Processor (SSLPP)
- Meridian SL-100 peripherals
- Trunk peripherals
- Spectrum Peripheral Module (SPM)
- Line peripherals
- Line Group Controller
- Line Concentrating Modules
- Communication Server
- Line Trunk Controller
- Link Peripheral Processor-based peripherals
- IP Client Manager for the Meridian SL-100
- Hardware requirements
- Meridian SL-100 remote units
- MCRM-S (RSC-S)
- Emergency Stand Alone
- Meridian Cabinet Remote Unit (MCRU)
- Remote off Remote (MCRU off of MCRM-S)
- Cabinet modular hardware
- Cabinet exterior design
- Earthquake resistance
- System grounding and bonding
- Communication link grounding
- Overview of cabinet modules
- Maintenance and administration modules
- SuperNode cabinet module
- Cooling unit
- Message switch
- Single-shelf bus
- Network cabinets
- Trunk cabinet modules
- Cabinetized Integrated Services Module
- Meridian cabinet line module
- Meridian Cabinet Line Module-Enhanced
- Intelligent Peripheral Equipment Column
- Peripheral cabinet modules
- Cabinetized Multi-Vendor Interface
- Spectrum Peripheral Module
- Cabinetized International Peripheral Equipment
- Meridian cabinet auxiliary module phase 3
- Cabinetized Miscellaneous Spares Storage
- Cabinetized Power Distribution Center
- Remote peripheral cabinet modules
- Meridian Cabinetized Remote Module-SONET
- System configuration
- Software
- Standard group configurations
- Secondary group lineups
- Merged lineups or non-standard configurations
- System performance
- Floor loading
- OAMP for Meridian SL-100 networks
- Line maintenance
- Trunk maintenance
- Administration subsystems
- Access control system
- Telephones
- M3900 Series Digital Telephones
- M3900 Series Digital Telephones accessories
- Corporate Directory Application
- Meridian Digital Telephones
- Meridian Digital Telephone accessories
- Meridian Business Sets
- Additional analog sets
- list of terms
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