306 V6100 and V7122 User Guide3 From the drop-down list in the INI File field, select the Software Upgrade Key file insteadof the device’s ini file. Note that the device’s cmp file must be specified in the Boot Filefield.4 Configure the initial BootP/TFTP parameters required, and click OK (see Appendix 1 B:The BootP/TFTP Configuration Utility).5 Reset the device; the device’s cmp and Software Upgrade Key files are loaded to thedevice.Verifying that the Key was Successfully LoadedAfter installing the key, you can determine in the Embedded Web Server’s read-only ‘Keyfeatures:’ panel (Software Update menu > Software Upgrade Key) (see Figure 101) thatthe features and capabilities activated by the installed string match those that were ordered.You can also verify that the key was successfully loaded to the device by accessing theSyslog server. For detailed information on the Syslog server, see Syslog Support. When akey is successfully loaded, the following message is issued in the Syslog server:‘S/N___ Key Was Updated. The Board Needs to be Reloaded with ini file\n’Troubleshooting an Unsuccessful Loading of a KeyIf the Syslog server indicates that a Software Upgrade Key file was unsuccessfully loaded(the SN_ line is blank), take the following preliminary actions to troubleshoot the issue: Open the Software Upgrade Key file and check that the S/N line of the specific devicewhose key you want to update is listed in it. If it isn’t, contact 3Com. Verify that you’ve loaded the correct file and that you haven’t loaded the device’s ini fileor the CPT ini file by mistake. Open the file and ensure that the first line is [LicenseKeys]. Verify that you didn’t alter in any way the contents of the file.Abort ProcedureReload the key you backed-up in Backing up the Current Software Upgrade Key to restoreyour device capabilities to what they originally. To load the backed-up key use the proceduredescribed in Loading the Software Upgrade Key.Reader’s Notes
