COPYRIGHT © 2001CANON INC. 2000 2000 2000 2000 CANON iR8500/7200 REV.1 AUG. 2001CHAPTER 6 TROUBLESHOOTING6-185• Downloading in Service ModeTo start download mode,1) Start service mode.2) Make the following selection: COPIER>FUNCTION>SYSTEM>DOWNLOAD. Then,press ‘OK’ so that the machine will be in download standby mode (message“STANDBY”).Partition Available for Formatting the Hard Disk/PDLDEV/FSTDEV/DOSDEVIf you use the Service Support Tool while the machine is not in downloadmode, the machine will treat data from the interface as a local print job and,accordingly, will increment the job count.When you use the Service Support Tool, be sure to switch the machine todownload mode in advance by following the instructions on the screen.7.1.2 Making Pre-ChecksPrepare the following:• PC to which the Service Support Tool (version 1.25 or later) has been installed• System CD• Connection cableThe type of cable depends on how the machine is to be connected to the PC.• In the case of a bi-Centronics interface,obtain a parallel cable (indicating IEEE 1284Std-compliant).• Using a Network CableConnect the machine with the PC using a cross Ethernet cable or a straight Ethernetcable and a HUB.The following shows how a cross Ethernet cable may be used.F06-701-01Cross Cable